Terms of Service

Effective Date: 01 July 2013
Last Updated: 10 January 2024

Welcome to NXG Infosystem! These Terms of Service (“Terms”) govern your use of our website, software, and services (“Services”). By accessing or using our Services, you agree to comply with these Terms. If you do not agree, please refrain from using our Services.

1. Definitions

  • “NXG Infosystem” refers to our company, website, and any services we offer.
  • “User” or “You” refers to any individual or entity using our Services.
  • “Content” includes text, images, software, and other materials available through our Services.
  • “Services” refer to website development, software solutions, mobile app development, customer relationship management software (CRM), and any other offerings by NXG Infosystem.

2. Eligibility

To use our Services, you must:
✅ Be at least 18 years old or have parental consent.
✅ Provide accurate and complete information when required.
✅ Use our Services lawfully and in compliance with these Terms.

3. Services Offered

NXG Infosystem provides various digital solutions, including but not limited to:

  • Website Development
  • Custom Software Development
  • Mobile App Development
  • Customer Relationship Management (CRM) Solutions
  • Plugin & Theme Development
  • UI/UX Design
  • SEO & Digital Marketing

We reserve the right to modify or discontinue any service at our discretion.

4. CRM Services

Our Customer Relationship Management (CRM) Solutions are designed to help businesses automate their sales, marketing, and customer service processes. By using our CRM services, you agree that:

  • You are responsible for the data you input into the CRM system.
  • You will comply with data protection laws regarding customer information.
  • NXG Infosystem is not responsible for data loss, breaches, or third-party integrations beyond our control.
  • Subscription-based CRM services are subject to their respective terms, including renewal policies and cancellation terms.

5. User Responsibilities

By using our Services, you agree:
🔹 Not to misuse, hack, or disrupt our Services.
🔹 To respect intellectual property rights and refrain from unauthorized copying.
🔹 Not to engage in fraudulent or illegal activities.

6. Payments & Refunds

  • Pricing for services is provided in project proposals or agreements.
  • Payments must be made as per agreed milestones or upfront (depending on the service).
  • Refunds are only issued under specific circumstances, such as non-delivery of agreed services.
  • Subscription-based CRM services may have separate refund and cancellation policies.

7. Intellectual Property

  • All custom software, CRM setups, themes, and designs developed by NXG Infosystem remain our intellectual property unless otherwise agreed upon.
  • You may not resell, redistribute, or claim ownership of our work without explicit permission.

8. Limitation of Liability

NXG Infosystem is not liable for:
⚠️ Losses due to misuse of our Services.
⚠️ Third-party software failures or security breaches.
⚠️ Service interruptions beyond our control (server downtime etc.).

9. Confidentiality & Data Protection

We respect your privacy and handle your data with care:

  • Any client-provided confidential information is protected and not shared with third parties.
  • Our data handling practices align with applicable data protection laws.

 

10. Termination

We may suspend or terminate your access if you violate these Terms, including:
❌ Non-payment for services.
❌ Misuse of intellectual property.
❌ Violation of legal regulations.

 

11. Changes to These Terms

NXG Infosystem may update these Terms at any time. Users will be notified of significant changes, and continued use of our Services constitutes acceptance of the revised Terms.

12. Contact Information

For any questions about these Terms, contact us at:

📧 Email: support@nxginfosystem.com
📍 Address: 9 New Bijalpur AB Road , Indore – 452001
🌐 Website: https://www.nxginfosystem.com